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What types of products do you offer? +

We offer a thoughtfully curated collection of women's ethnic wear, with a focus on sarees and suits. Our collection is selected around Indian elegance, beautiful details and styles for different occasions.

How do I place an order? +

ShriVatsaDarbar currently accepts orders through WhatsApp. Browse the collection, choose the product you are interested in and contact us through WhatsApp. Our team will assist you with the order details and confirmation process.

Can I ask questions about a product before ordering? +

Yes. We encourage you to contact our team through WhatsApp if you would like clarification about a product before placing your order. Our team can guide you based on the information available for that product.

How does payment work when ordering through WhatsApp? +

After you select your product, our team will guide you through the order confirmation and payment process on WhatsApp. Please use only the payment details shared through the official ShriVatsaDarbar order conversation.

How does shipping work? +

Once your order has been confirmed, the order is prepared for dispatch and shipped according to our Shipping Policy. Delivery details and relevant updates are shared through the order communication channel.

How can I get an update about my order? +

You can contact ShriVatsaDarbar through WhatsApp using the same order conversation. Our team can assist with available order and dispatch information.

Can I return a product? +

Returns are handled according to our Return & Refund Policy. Please review the policy before placing an order and contact us promptly if you believe your order qualifies for a return or refund.

Can I exchange a product? +

Exchanges are subject to the applicable Exchange Policy and product eligibility. Please review the policy for the conditions and process before requesting an exchange.

What should I do if I receive a damaged or incorrect item? +

Please contact us as soon as possible and keep the product, packaging and order information safely preserved. Our Return & Refund Policy explains the required claim process and supporting information.

Is an unboxing video required for a return or damage claim? +

For eligible damage, wrong-item or related claims, a continuous, unedited unboxing video beginning with the sealed outer package is required as part of the standard claim process. Please refer to the Return & Refund Policy for complete instructions.

Are product images representative of the actual products? +

Product images are provided to help you understand the design, colour, detailing and overall presentation. Because screens and lighting can affect colour appearance, slight variations may occur.

Where can I find product-specific details? +

Product pages provide the available information for each listed saree or suit. If you need clarification about a particular product, please contact our team through WhatsApp before ordering.

How should I care for my saree or suit? +

Care instructions can vary by fabric, embroidery, embellishment and construction. Follow the product-specific care guidance provided with your purchase. When in doubt, contact us before using any cleaning or treatment method.

How should I store my saree or suit? +

Store your garments clean and dry, protected from excessive moisture, direct sunlight and unnecessary friction. For delicate fabrics or embellishments, appropriate garment storage helps preserve their appearance.

Do you offer size guidance? +

Yes. Please check the sizing information available for the individual product. If you are unsure about a suit size, contact us through WhatsApp before placing your order so our team can help with the available information.

Are sarees available in different sizes? +

Sarees are generally presented differently from stitched garments, while suits may have product-specific sizing. Please check the individual product information or contact us for clarification before ordering.

Can I cancel my order? +

Cancellation requests are handled according to our Cancellation Policy. If you need to cancel an order, contact us as soon as possible through the official WhatsApp channel.

Will sold-out products be restocked? +

Restocking depends on product availability and collection planning. If you are interested in a sold-out piece, contact us through WhatsApp and we can advise you based on the latest information available.

How can I contact ShriVatsaDarbar? +

You can reach our team through WhatsApp at +91 88261 96544 or email us at shrivatsadarbar@gmail.com. Our support hours are 10:00 AM – 8:00 PM.