Last Updated: 27 August 2026
These Terms & Conditions govern your access to and use of the ShriVatsaDarbar website and the purchase of products offered through it. By using this website or placing an order, you agree to comply with these terms, subject to your rights under applicable law.
ShriVatsaDarbar is an online retail platform offering curated ethnic wear including sarees, suits and other fashion products.
Product information, images, descriptions and availability are provided to help customers make informed purchasing decisions.
We aim to ensure that information displayed on the website is accurate and updated, but minor variations may occur because of photography, screen settings, lighting and the nature of individual fabrics.
You may use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
We make reasonable efforts to display product descriptions, photographs, colours, fabrics, embroidery and other product characteristics accurately.
However, colours may appear slightly different depending on the customer's device, display settings, lighting conditions and photography.
Fabric texture, embroidery placement and other handcrafted or textile characteristics may also show minor variations.
Product prices and availability may change from time to time.
Where pricing or product information is displayed incorrectly due to a technical or human error, we may contact the customer to clarify the correct information before completing the transaction.
If a product becomes unavailable after an order has been placed, we will communicate with the customer and, where payment has already been made, process the applicable refund if the order cannot be fulfilled.
An order request may be submitted through the purchasing channels provided by ShriVatsaDarbar, including WhatsApp or other website-supported communication methods.
An order is subject to product availability, confirmation of the relevant product details and successful completion of the applicable payment process.
ShriVatsaDarbar reserves the right to decline or cancel an order in exceptional circumstances where fulfilment is not reasonably possible.
Where an amount has already been paid and a refund is applicable, the customer will be informed and the applicable amount will be processed through the appropriate refund method.
Customers may request cancellation as soon as possible after placing an order.
Cancellation may be accepted when the order has not yet entered processing.
Once an order has entered processing, been specially prepared, packed or dispatched, cancellation may no longer be possible.
Please refer to our Cancellation Policy for the complete cancellation terms.
We aim to dispatch confirmed orders promptly. Processing and dispatch timelines may vary depending on product availability, order volume, destination and other operational circumstances.
Once an order has been handed over to a delivery partner, delivery timelines may also depend on the courier network and destination.
Customers are responsible for providing accurate delivery information.
Please refer to our Shipping Policy for further details.
Returns, refunds and exchanges are governed by the applicable ShriVatsaDarbar policies published on this website.
A customer's statutory rights and remedies under applicable Indian consumer law are not excluded by these Terms & Conditions.
Where a product is defective, deficient, materially different from what was advertised or agreed, or another legally recognised remedy applies, the applicable legal requirements and relevant ShriVatsaDarbar policy will apply.
Please review our Return & Refund Policy and Exchange Policy before placing an order.
Customers must provide accurate information when completing a payment or submitting payment details.
Payment confirmation, transaction processing and payment settlement may depend on the applicable payment service provider.
ShriVatsaDarbar does not knowingly request customers to disclose passwords, OTPs, PINs or other confidential banking credentials through WhatsApp, email or other unofficial communication.
Unless otherwise stated, the website and its content, including logos, brand elements, photographs, graphics, text, product descriptions, layouts and original designs, are owned by or used lawfully by ShriVatsaDarbar.
You may view and use the website for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, publish, sell or commercially exploit website content without prior written permission.
We make reasonable efforts to keep the website functional and information current.
However, temporary interruptions may occur due to maintenance, hosting issues, network failures, technical problems, security incidents or events outside our reasonable control.
We may update, modify, suspend or discontinue portions of the website when reasonably necessary.
The website may contain links to or rely upon third-party services such as payment providers, courier partners, communication platforms or external websites.
Third-party services may operate under their own terms, conditions and privacy policies.
ShriVatsaDarbar is not responsible for independent third-party websites, services or policies outside our reasonable control.
Personal information provided during enquiries, orders, payments, delivery or customer support will be handled in accordance with our Privacy Policy .
Customers should provide information that is accurate and necessary for processing their order or enquiry.
We may take appropriate action where we reasonably suspect fraudulent, abusive or unauthorised activity involving an order, payment, account, communication channel or website.
This may include investigating the transaction, requesting additional information, refusing an order where legally permissible, or reporting suspected unlawful activity to the appropriate authority.
To the extent permitted by applicable law, ShriVatsaDarbar will not be responsible for losses arising solely from circumstances beyond our reasonable control, including internet outages, courier disruptions, natural events, technical failures or other force majeure circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit liability or consumer rights where such exclusion or limitation is prohibited by law.
ShriVatsaDarbar may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Customers should review the current version before placing a new order.
These Terms & Conditions are governed by the laws applicable in India.
Subject to applicable consumer protection laws and the jurisdiction of competent consumer authorities, courts having appropriate jurisdiction in India may have jurisdiction over disputes arising from the use of the website or purchase of products.
Nothing in these Terms & Conditions is intended to remove, restrict or waive any consumer right or legal remedy that cannot lawfully be excluded or restricted.
If any provision of these Terms & Conditions is found to be unenforceable or inconsistent with applicable law, that provision will be interpreted or modified to the extent necessary while the remaining provisions continue to apply.
If you have any question regarding these Terms & Conditions, an order or any website-related matter, please contact ShriVatsaDarbar.
